Refund policy

All returns must be authorized within 10 days of receipt of shipment for a credit, less any applicable shipping charges. A 20% restocking fee will be assessed on returns. Please email to get a return authorization number BEFORE you send back the items. Mark the outside cartons with the (RMA) return authorization number provided. Authorized returns MUST be shipped within 10 days from return approval date to our shipping address. Unauthorized returns will be refused. REFUNDS WILL ONLY BE REIMBURSED WHEN PRODUCT IS BACK WITH US.

Christmas returns not received by January 15th will not be approved or accepted after Christmas. Any items that are used or improperly handled, or damaged due to improper care will not be eligible to be returned.